Posts Tagged ‘values’

Hats off to Ma and Pa West; family values winning out

June 4, 2015
So far, so good. The Wests seem to be winning. (Photo Credit: www.flickr.com)

So far, so good. The Wests seem to be winning. (Photo Credit: http://www.flickr.com)

It seems that several sources, including the NY Daily News, are reporting that Kanye West and Kim Kardashian are expecting another baby. Unconfirmed rumor has it that the couple may even be expecting twins. And honestly, if it is true, most of us have to admit to a bit of surprise at this growing family.

 
They always seemed like an unlikely pair even when they were just dating. He just seemed so hyper and manic, given to outbursts at the most inappropriate times. And she appeared to be a groupie whose fame was predicated on homemade videos of the impolite kind. But lo and behold, they met and fell in love, and by all accounts seem to be loving and wonderful parents to their baby girl named after compass points. Well her daddy’s last name is West, so an argument could be made for giving her the first name North.

 
So though I may have been a little skeptical at the beginning, I must say I am really starting to enjoy watching this family expand. And I’ll tell you why, although I’m sure it won’t be popular in this age of everything goes. The fact is I love that Kim is having all these kids with her…wait for it…husband. What a novel concept right?

 
I actually stopped watching “Keeping Up With the Kardashians” because it seemed like almost every nine months we were force fed a pregnant Kourtney happily counting up reasons not to get married, but, instead, to keep procreating. Not the best message to be sending out to the impressionable young ladies watching the show. But now with the Wests doing their own thing, I think they might have a viable chance at a spinoff. I would definitely watch. Life is so funny, huh? What with the Daddy Jenner news, who would have thought Kanye and Kim would be some of the more traditional members of the family? You just never know.

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The real reason stores are afraid to close on Thanksgiving and what it means to employees

November 19, 2014
The real winners (Photo Credit:  en.wikipedia.org)

The real winners (Photo Credit: en.wikipedia.org)

Costco Statement:

“Our employees work especially hard during the holiday season, and we simply believe that they deserve the opportunity to spend Thanksgiving with their families.”

This notice has got to be one of the most beautiful and touching corporate statements to ever have graced the world of advertising. Many companies claim their employees are important, but do not show it in such tangible and public ways. I’d like to commend Costco and other stores who have decided to take this stance.

If you don’t like it, stop working retail

This is the cry of many in answer to employees who dare ask for holidays off to spend with their families. Well my friend, this is far easier said than done. Everyone working in retail is not there because that was their dream career. Not to diminish in any way the importance of those in customer service positions. There are stars in every field and I have been waited on in stores by some sales associates that are clearly operating in their gift. I left the store feeling like I was a valued customer and my allegiance was sealed.

However, we must admit that some of us work in retail simply because we need to. In this economy, you can see three cashiers in stalls right beside each other. They are all making the same salary, but one has a GED, one has a Masters degree, and one has a Ph.D. Some people are forced to take what they can get until they are able to find something in their field. This is not to say that we will not give it our all. We are there to do a job and determined to be the best at it that we can possibly be. It still doesn’t mean that we want to spend holidays there.

Hospitals and restaurants are open

Yes they are. But people need medical care at times that may fall outside of the parameters of normal business hours. And people require food to live. The critical difference is that as pleasurable as shopping is, it is not a necessity, and should not be treated as such. We all commend the people in essential positions such as police and fire personnel, those in the armed forces, etc. Department store employees, in my opinion, do not fall into this category.

How can this issue be resolved?

1. For one thing more companies can emulate large organizations like Costco (number two retailer in the whole nation) who seem to have their employees’ best interest at heart. Businesses like Chick-fil-A and Hobby Lobby extend this same care to their employees by closing their doors each and every Sunday so their employees can have a day of rest to spend with their families. This is unbelievably awesome as a business model.

2. Corporations should not let fear make them estrange their employees. Some stores are scared that the profits they would lose by being closed on a Sunday or on a holiday might cause them to go bankrupt. Not so. Again Chick-fil-A and Hobby Lobby are actually turning a profit, and not surprisingly, have a lot less turnover than jobs that put opening earlier on Thanksgiving over family values.
3. If a company feels that they absolutely must open on holidays, please have the decency to give workers a choice. It seems most of the tension arises from people being forced to work. In almost any schedule, there should be a little wiggle room.

  • The first thing a supervisor should do is let it be known that holiday pay is available.
  • Then canvass the team and see how many people are available and want to work. If the big boss mentality could take a back seat for just a moment, managers would be surprised at how many people might actually sign up to work for an extra time and a half per hour.
  • If this has been done and there still is not enough coverage, close the store. If a shutdown is not a feasible option, then start the manhandling in a fair way. Require the employees with the lowest seniority to work, and then two-step your way up to demanding the long time employees show up. Handle things in proper order.

I cannot stress how important it is for supervisors to be sensitive to the needs and desires, when possible, of their workers. There’s a reason old adages like “you catch more flies with honey than vinegar” have lasted for centuries, and some of these sayings should become a staple in business management curriculum.

Kudos once again to business giants like Costco who are leading the way in putting the human back in human resources. Be good to you employees, and your employees will be good to you. They will be more content and more apt to bend over backwards to present the company in the best light, which will reflect in their customer service, which will keep people coming in your doors to spend money. Yes it will become a cycle, but a cycle of the best kind.

Finally, as a corporate leader the only truly ethical way to decide if your stores should be open on a holiday or a Sunday is to mirror your headquarters office. Of course employees will resent having to be away from their families on Thanksgiving knowing that if they dialed the corporate offices, they would get a recorded message that the offices are closed in observance of Thanksgiving.

***Bottom line company owners, if corporate is going to be open, keep your stores open. If you have decided that your corporate headquarters will be closed, well for the love of everything that is not hypocritical, close your stores. And please support stores that support their employees. Click here for a list of companies that have chosen to take the high road this year.